State Licensed: #714671
Family Owned and Operated
Same Day and 24 Hour Emergency Service
What personal information do we collect from the people that visit our website?
When you request information on our site, you may be asked to enter your name, email address, phone number, and other information you include in your correspondence or other details about your situation to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form on our site.
How do we use your information?
We may use the information we collect from you when you complete a contact form, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To improve our website in order to better serve you.
- To quickly provide you with services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We do not use an SSL certificate because we do not ask for personal information like credit cards.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Firefox or Chrome) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled. It won’t affect your user experience.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your permission.
Third party links
Occasionally, at our discretion, we may include or offer third party information on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act
To comply with CalOPPA, we agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information by emailing us.
Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13.
Fair Information Practices
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that
individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Continue to send emails to our clients after the original transaction has occurred
To be in accordance with CANSPAM, we agree to the following:
- NOT use false, or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Natural Arbor Care
2590 Lafayette Street
Santa Clara, CA 95050
Last Edited on 2015-04-07